Delete your ScoutTract account

You can delete your ScoutTract account, and the data stored with it, at any time - in the Android app or on the website. Deleting is permanent and cannot be undone.

Delete it yourself (fastest)

Sign in to ScoutTract (Android app or scouttract.com).
Open Settings (your account / profile area) and scroll to Danger zone.
Tap Delete account, enter your current password and type DELETE to confirm.

Your account is deleted immediately and you are signed out on every phone and computer.

Can't sign in? Ask us by e-mail

Send a deletion request from the e-mail address you sign in with to catchall@scouttract.com. We check that the request came from the account's address, delete the account within 30 days, and reply to confirm.

E-mail a deletion request

What is deleted

Your account, sign-in details, profile, preferences and every signed-in device/session.
Saved points, projects, notes, field captures and photos, saved maps, uploaded/library layers, CAD drawings, plans, drill data and survey data.
Exports and downloads, export destinations, report shares, watch areas and alerts, notifications.
Hunting party data: parties you own (with all members' locations, trails, pins and voice clips), and your locations, trails, pins and voice clips in other parties.
Hunting and trail layer settings saved on your device are cleared when you delete from that device.
Feedback you sent, trial and invite details, terms-acceptance records and pending password-reset codes.

What is kept, and why

Anonymous usage and security counters (for example "a sign-in happened at this time", request counts used for capacity and provider-cost limits) with your account reference removed. They no longer identify you.
Administrator audit entries with your name removed, so changes to shared settings remain traceable.
A one-way keyed fingerprint of the e-mail/phone used for a free trial, so the same address can't restart unlimited free trials. It cannot be turned back into your address.
A deletion receipt (date and a reference number, no personal details) proving the request was completed.
Copies can remain in encrypted, access-restricted server backups until those backups are rotated out (routine backups are kept for about 30 days).

Timing

In-app deletion takes effect immediately. E-mail requests are completed within 30 days. Backup copies age out as backups rotate (about 30 days).

Questions: catchall@scouttract.com · See also our Privacy Policy.